Frequently Asked Questions

You can opt for night nanny support during the delicate postpartum period to help the mother rest and to establish healthy night-time routines for your baby. Our candidates selected for this care undergo the same meticulous identity, criminal record, health screening, and reference checks. Our caregivers assist with feeding, nappy changing, and sleep patterns, providing affectionate care without medical intervention.

Our childcarers support the daily needs of children across various age groups, from toddlerhood through to school age. Clarifying expectations such as after-school pick-ups, homework supervision, educational activities, or dietary routines during our initial consultation is essential for matching you with the right candidate. To establish a care routine tailored to your child's temperament and your family's household rules, you can complete our free consultation form.

The working hours of parents employed in the tourism sector or in shift-based roles can frequently change depending on seasonal demand. We assess flexible live-out or full-time live-in nanny and caregiver options that can seamlessly adapt to such demanding schedules. To find the most suitable solution for your family's shift patterns and explore candidate availability in your area, please feel free to get in touch with us via our contact page.

While our head office is located in Antalya, we cater to caregiver requests from all 81 provinces across Türkiye. We conduct initial consultations by telephone or online with families in various cities such as İstanbul, Ankara, İzmir, or Antalya, and finalise the caregiver placement locally in the relevant province. Since we do not have physical premises outside Antalya and candidate availability varies by city, district, and season, please feel free to share your requirements with us via our free consultation form.

When determining caregiver fees, rather than applying a fixed rate, the working arrangements of both your family and the candidate are taken as the basis. Working setups such as live-in, live-out, or part-time care, weekly working hours, the intensity of care required, the candidate's experience, foreign language requirements, and local conditions in your province directly influence the budget. You can reach us via our contact page or our free consultation form so we can assess your family's specific requirements and provide a clear quotation.

Keeping your family's peace of mind at the forefront, we put our candidates through a thorough pre-screening process. As part of this, we verify their identity, review their criminal record certificate and medical report, and carry out reference checks regarding their previous employment. We also conduct face-to-face or video interviews to evaluate their personal suitability, introducing you only to candidates who successfully complete all of these checks.

When you require a caregiver urgently due to unexpected circumstances, noting this on our free consultation form or contact page enables us to prioritise your enquiry. Immediately following your request, we promptly begin screening our candidate pool to match your criteria. However, as completing the placement depends on the availability of suitable candidates in the respective city and conducting the necessary background checks, we do not make commitments regarding a specific timeframe or number of days.

You are welcome to request a foreign-language speaking caregiver to support your child's development or facilitate family communication. If you specify this during the initial consultation, we conduct a dedicated search across our candidate pool and the relevant region for candidates who speak English, Russian or German. As the availability of candidates with these specific qualifications varies depending on the period, city and required level of experience, we do not promise an exact match for every single request, but we diligently seek out profiles that align closely with your expectations.

Our process begins when you fill in the free consultation form on our website or reach out via our contact page. During our initial discussion, we listen attentively to your routine and specific expectations before carrying out candidate shortlisting and checks. We then share suitable profiles matching your criteria and organise introductory interviews. Following mutual agreement, we start the care arrangement and remain in touch to gather your feedback.

Over time, differences in expectations or communication challenges may arise with the caregiver you work with. In such circumstances, when you share your feedback with us, we reassess the situation alongside your evolving requirements. To safeguard your family’s routine, we initiate a search for a new candidate suited to your criteria; the procedure and terms are shared transparently with your family during the initial consultation.

You can arrange short-term carer or companion support to assist with in-bed mobility, personal hygiene, and everyday needs following surgery. Our carers stay by your loved one's side throughout their recovery process, diligently respecting the guidance of your physician and healthcare team. To discuss the details of this non-medical support, you can submit an enquiry through our free consultation page.

Our patient carers do not perform medical procedures; their duties are strictly limited to personal care, nutrition, bed mobility, and everyday living support. Interventions such as injections, wound dressings, administering IV drips, or administering medication must only be performed by authorised healthcare professionals under a doctor's guidance. Güvenilir Danışmanlık is not a medical facility; we solely provide consultancy to match suitable candidates tailored to your family's care and companion needs.

When caring for elderly relatives experiencing memory loss or mobility challenges, patience, compassion, and consistency with daily routines are vital. In our candidate selection, we focus on individuals who understand these conditions, stay calm, and can provide compassionate personal care assistance. As our organisation is not a medical healthcare provider, our caregivers do not administer medical treatments; rather, they support your loved one's daily quality of life under the guidance and treatment plan outlined by their doctor.

For families living abroad, we manage the entire process securely via telephone and online channels. We conduct consultations with you remotely to assess your specific requirements, and introduce shortlisted candidates to you and your elderly relatives in Türkiye through video calls. Once the carer begins, we maintain regular communication to ensure everything continues smoothly and with complete peace of mind.